Shipping policy

Last Updated: 04/21/2026

Shipping Locations

FOLDPEAKS is a United States–based business operating under a registered LLC. We currently ship within the United States and Canada. All orders are processed and dispatched from fulfillment centers located in the USA.

Order Processing Time

Orders are processed within 1–3 business days (Monday to Friday). Orders placed on weekends or public holidays are processed on the next business day.

Shipping Time

Once dispatched, delivery typically takes:

United States: 3–7 business days
Canada: 9–13 business days

Shipping times may vary depending on the destination, weather conditions, customs clearance (for Canada), carrier delays, or peak seasons.

Shipping Carriers

We use reliable shipping carriers to ensure safe and timely delivery. Carrier selection depends on the destination and package size.

Shipping Costs

Shipping costs are calculated at checkout and displayed before payment. Charges are based on order value, weight, and destination.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. Tracking details may take up to 24 hours to update.

Incorrect Address & Failed Deliveries

Customers are responsible for providing accurate shipping information. We are not responsible for delays or losses caused by incorrect or incomplete addresses. Orders returned due to address issues may require reshipping fees.

Delays & Exceptions

Delays may occur due to carrier disruptions, customs processing (for Canada), or extreme weather conditions. Such delays do not qualify for automatic refunds.